Privacy Policy

1. Introduction

Smart Home Repair ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website shomerepair.com (our "Website") and our practices for collecting, using, maintaining, protected, and disclosing that information.

2. Information We Collect

We collect information from you when you fill out a form on our site, such as a request for a quote or service. The types of personal information collected may include:

• Name
• Email address
• Phone number
• Property address
• Details about your project or repair needs
• IP address and browser information (via cookies/analytics)

3. How We Use Your Information

Any of the information we collect from you may be used in the following ways:

• To provide you with the services or quotes you requested.
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
• To send periodic emails regarding your order or other products and services.
• To analyze website traffic and user behavior to improve our website.

4. Third-Party Services

We use third-party services to help operate our business and the Website. Specifically:

• Jobber: We use Jobber to manage client requests and scheduling. When you submit a form on our site, that data is processed by Jobber in accordance with their privacy policy.
• Google Analytics & Tag Manager: We use Google services to analyze website traffic and improve user experience.
• Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising and understand the actions people take on our website.

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance the user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. We also provide a cookie consent banner that allows you to opt-out of non-essential tracking scripts.

6. Your Rights (Opt-Out)

You have the right to:

• Opt-Out of Tracking: You can decline cookies via our cookie consent banner. If you have previously accepted, you can clear your browser cookies to reset your choice.
• Do Not Sell My Personal Information: We do NOT sell your personal information to third parties. We only share information with service providers (like Jobber) necessary to provide our services to you.
• Access and Correction: You may contact us to request access to, correct, or delete any personal information that you have provided to us.

7. Children's Privacy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13.

8. Contact Us

If there are any questions regarding this privacy policy, or if you wish to exercise your rights, you may contact us using the information below:

Smart Home Repair, LLC
Athens, GA
(706) 970-9267